Amanet Gold Services SRL

Komentář obchodníka:

Thank you for your balanced review of our transaction. As you also mentioned, the timegrapher did not indicate any problems when the watch was checked by our team, however being a pre-owned watch with history behind, periodic revision might be necessary in order for the power reserve to run at maximum capacity. There was indeed a mistake in a part of the listing regarding the papers (it only had booklets as visible in pictures), which we apologise for. Enjoy the watch!

Komentář obchodníka:

Thank you for placing your trust in us and your willingness to share. Enjoy the watch!

Komentář obchodníka:

Thank you for your feedback! Enjoy the watch and all the best wishes!

Komentář obchodníka:

Thank you for your feedback! We will definitely take that into consideration and try to improve it. We will be happy to help with any information you need in the future! Enjoy your watch!

Komentář obchodníka:

Hello. Thank you very much for sharing you true thoughts with us. The condition of the watch was rated based on many aspects: mechanical condition, first of all, which was very good considering the timepiece is vintage, the aspect of the case and buckle which again was very good meaning all this time it was taken care of, so it will last till these days and the strap, which was not damaged or changed with a new one. Beside that, this watch is pre-owned and gold is a soft metal and it usually gets scratched easily. However those are normal signs of wear for a watch. This aspect was mentioned in the description also. The pictures we listed were high quality in order for the client to identify its real condition, not edited. The good part on Chrono24 is that you have the possibility to zoom in those pictures and everything can be seen. Overall, thank you for placing your trust in us and your willingness to share. Enjoy the watch!

Komentář obchodníka:

Thank you for your feedback! We will definitely take that into consideration and try to improve it. We will be happy to help with any information you need in the future! Enjoy your watch!

Komentář obchodníka:

Thank you for your trust, we're thankful for amazing customers like you. Enjoy the watch!

Komentář obchodníka:

Thank you for your feedback! We will definitely take that into consideration and try to improve it. We will be happy to help with any information you need in the future! Enjoy your watch!

Komentář obchodníka:

Thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart, and there will definitely be some changes based on your feedback! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.

Komentář obchodníka:

Thank you for your feedback! We will definitely take that into consideration and try to improve it. We will be happy to help with any information you need in the future!

Komentář obchodníka:

Thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart, and there will definitely be some changes based on your feedback! Thank you again for taking the time to share your experience with us. We're grateful for customers like you

Komentář obchodníka:

Thank you for your feedback! We will definitely take that into consideration and try to improve it. We will be happy to help with any information you need in the future! Enjoy your watch!

Komentář obchodníka:

Thank you for your feedback! We will definitely take your words into consideration and try to improve it in the future. We will always be here to help with any information you need! Enjoy your new watch!

Komentář obchodníka:

Thanks very much for your balanced and fair review of our transaction. It's something we've worked hard on and we're pleased our efforts resonated with you. Thank you again for taking the time to share your experience with us. Enjoy the watch!

Komentář obchodníka:

Thank you for sharing your shopping experience with us! Enjoy the watch!

Komentář obchodníka:

Hello, Daniel! Thank you for placing your trust in us and your willingness to share. Enjoy the watch!

Komentář obchodníka:

We are happy you're pleased with the results and that everything worked out well. If there's anything else we can do for you, please let us know. Enjoy the watch!

Komentář obchodníka:

Thank you for placing your trust in us and your willingness to share. Enjoy the watch!

Komentář obchodníka:

Dear Stefan, thank you for your feedback, we apologize for every inconvenience you experienced. You were informed during our conversation that the watch is not in mint condition and it has few scratches, additional pictures and video were attached and you agreed. It was listed as unworn at first because we did not have the watch in front (in the store) and we were told it was unworn, after we received it we told you the correct information (slight scratches) because we wanted you to know every detail. Since you already accepted our proposal, there was no need to re-list it. Delivery was also ok and very fast (1 day). Please let us know what other improvement you can think of for our services? It's very helpful for us. Thank you for your time!

Komentář obchodníka:

Thank you for placing your trust in us and your willingness to share. Enjoy the watch!

Komentář obchodníka:

Hi and thank you for your feedback! We are always trying to offer high standard of service, since you only rated with 4 stars, we would like to know what do you think could be improved? We believe the watch was presented correctly (description, additional pictures and videos of the watch, polishing the watch at your request), delivery was also on time, taking 2 business days. What suggestions do you have that would make you completely satisfied with our service? Thank you!

Komentář obchodníka:

Thank you very much for your feedback, we take every word into consideration! If I may, one quick note, the item description review is not quite fair. The watch has not been polished, it was written in the listing description and we actually mentioned from the beginning in our conversation that it had a few slight scratches (and it could be polished if the customer requires, which you did not), aspect which could also be seen in the video that we sent you and in the professional photographs. We are sorry you are not very satisfied with its condition, however all facts were presented corectly. I asked you when you received the package if evertyhing was ok and didn't hear back from you, we could've explained this situation at that time so there would be no misunderstandings. Hope you enjoy the watch and wish you all the best!

Komentář obchodníka:

Thank you for your trust, we're thankful for having amazing customers like you. Enjoy the watch!

Komentář obchodníka:

Thank you Robert for taking the time to share your experience with us. Once again we apologize for the misunderstanding! We will make sure a situation like this will never happen again.

Komentář obchodníka:

Dear Mads, Thank you very much for your balanced and fair review of our transaction. It's something we've worked hard on and we're pleased our efforts resonated with you. I also want to thank you for your recommendations regarding delivery and packaging, we already have a new strategy to ensure the safety of the product! Enjoy the watch!

Komentář obchodníka:

Hello, your introduction and feedback is of vital importance to us. Regarding the delivery it was very fast, I did not understand the 4 star rating. We sincerely apologize for these inconveniences. We hope you will use our services again in the future!

Komentář obchodníka:

Thank you for your positive feedback, much appreciated. Enjoy your recent purchase.

Komentář obchodníka:

Thank you for the rating.

Komentář obchodníka:

Hi, Thank you for your purchase. Enjoy your watch! With best wishes, A.G.S JEWELRY

Komentář obchodníka:

Thank you for your feedback, we put professional photos and as real as possible, surely you would have seen these small details if you had zoomed. Enjoy the watch!